We are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us: sales@appletoys.co.uk

Your privacy is of the uttermost importance to us, the information we collect from you is solely for the purpose of processing your order. At no time at all is this information passed on to a third party.

When you click on to an item that is: buy from Appletoys, you are transferred directly to paypal the online bank, all your banking ( credit-card / debit-card / PayPal Account ) details are processed through the bank and the money is then placed into our account, we don't see your personal banking details at all, paypal inform us of the transaction number, delivery address and contact email, we then process the order and email the customer to advice receipt of and dispatch times of the order. Payment through paypal is fast, easy, and secure, we use paypal due to their vast online experience for more information about paypal, please look at the paypal website: www.paypal.co.uk

We offer a no quibble return on any items you purchase, providing you contact us to arrange returns within 14 days from receipt of your item. The refund will be for the cost of your item less any shipping cost incurred, and will be payable on receipt of your item, returned to us in perfect condition.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm